Welcome to Cloud Cat Services LLC
Waltham is more than a suburb of Boston. It’s one of the country’s most important hubs for biotech innovation. With research parks like Winter Street’s Reservoir Woods, startups scaling in Kendall Square overflow labs, and a growing ecosystem of early-stage VC-backed life sciences firms, your IT strategy can’t be an afterthought.
Cloud Cat Services delivers secure, compliant, always-on IT support tailored for the demands of biotech, healthcare, and finance in Waltham. Whether you’re preparing for your first FDA audit, scaling out wet labs, or deploying secure remote work for clinical teams, we help you grow — without compromising compliance or uptime.
📍 Serving Reservoir Woods, Hobbs Brook Office Park, Waltham Watch Factory, and all of Greater Waltham.
✅ Biotech-Ready, Compliance-First IT Strategy
🔐 Experts in HIPAA, SOC 2, and CFR Part 11
🕒 24/7/365 Help Desk – Always U.S.-Based
📍 Local Engineers Available for Onsite Support in Waltham
💸 Save 30–40% vs. Building In-House IT
💬 Clear, Business-Focused Consulting – No Jargon
We handle your entire IT environment. From help desk to cybersecurity — so your internal team can focus on innovation, research, and growth.
Includes:
24/7 endpoint and network monitoring
Server management and virtualization
Office 365 / Google Workspace administration
Strategic planning with experienced vCIOs
Full vendor and licensing management
IT onboarding for new lab hires
Some problems need a personal touch — fast. We dispatch local engineers for hands-on support at your Waltham office or lab.
We handle:
Network cabling, lab expansions, and office setups
Secure workstation provisioning (GxP-ready)
Server installations and upgrades
Emergency response and hardware repairs
Waltham is home to dozens of life sciences firms preparing for INDs, CLIA validations, and FDA compliance. We help you scale securely with CFR Part 11-aligned IT infrastructure, SOP support, and documentation.
Biotech Services Include:
Secure ELN/LIMS integrations
Data integrity validation and audit logs
IP protection and access controls
24/7 monitoring for lab environments
Remote support for field and CRO partners
FDA/CFR Part 11 compliance gap assessments
From multisite clinics to specialist providers, we help healthcare organizations meet HIPAA requirements while minimizing tech issues and patient downtime.
Healthcare IT Services Include:
HIPAA-compliant infrastructure & policies
Encrypted EHR and telehealth support
Endpoint security and backup management
Help desk support for clinical teams
Email security and anti-phishing tools
Cybersecurity & Compliance for Waltham Organizations
Our Waltham IT support services provide a wide range of solutions to help your business grow and succeed. From network and cloud infrastructure to cybersecurity, custom software development, and Waltham IT support and management, we have you covered.
“Easily one of the BEST choices I’ve made was hiring Cloud Cat Services”
CEO, FTC Ent.
“Over the past year I have worked extensively with Josh and his team. Cloud Cat has been and continues to be our outsourced IT provider in a turn key soup to nuts arrangement doing everything from purchasing lap tops to running our IT risk management. Cloud Cat has exceed our expectations on every count! As a small biotech located in Boston this is just the type of service and responsiveness that we need and with Cloud Cat we can depend on.”
CFO, NeuroBo Pharmaceuticals
“Josh and his team helped my company with our IT support needs and were quick to respond with a solution.”
If you’re scaling fast in Waltham and need IT that supports compliance, uptime, and growth, it starts with a risk-free IT assessment.
✅ Compliance gap check: HIPAA, SOC 2, CFR Part 11
✅ IT security scan & vulnerability snapshot
✅ Documentation review
✅ Roadmap for short-term wins & long-term scale
📞 Call (857) 776-1969 or 📧 email sales@cloudcatservices.com to book your audit.
Send us an email for inquiries.
Sales@Cloudcatservices.com
Give us a call for inquiries.
Call us at (857) 776-1969
Come visit us at our office.
1 Chestnut St. Suite 201
Nashua, NH 03060
Yes. We have local engineers available for fast dispatch to Waltham labs, offices, and clinics.
Absolutely. Biotech is one of our core verticals. We support ELN/LIMS systems, IT documentation, and audit readiness.
We focus on biotech, healthcare, financial services, and nonprofit organizations — all with high compliance needs.
Yes. We provide fully HIPAA-aligned IT infrastructure, email encryption, and help desk support for healthcare environments.
Under 15 minutes on average — and faster for critical tickets.
Yes — your first consultation and audit are 100% free. We’ll identify risks and outline solutions with no commitment.
Discover our Managed IT Services
Cloud Cat Services is a leading managed IT services provider in Boston, MA and Nashua, NH, delivering tailored IT support for biotech companies, healthcare practices, financial institutions, and non-profits. Our team brings over 15 years of experience helping organizations achieve regulatory compliance, data protection, and infrastructure efficiency with round-the-clock support and personalized service.
