Welcome to Cloud Cat Services LLC

Managed IT Services for Regulated & Growing Businesses

Managed IT Services

Fully Managed & Co-Managed IT for Regulated Businesses

Cloud Cat Services provides fully managed and co-managed IT for organizations in regulated and growth-focused industries — including healthcare, biotech, financial services, and nonprofits. From our Nashua, New Hampshire base, we support teams across New England with a right-sized, security-first IT program.

If you operate under frameworks such as HIPAA, SOC 2, GLBA, PCI-DSS, or CFR Part 11, our team helps you build compliance-aligned IT controls, reduce exposure, and keep your systems supported, documented, and audit-ready.

What Are Managed IT Services?

Managed IT services give your organization end-to-end management of your IT infrastructure, day-to-day support, and security posture under one relationship — instead of relying on ad-hoc, break/fix help. With a managed or co-managed program, Cloud Cat helps you:

  • Keep systems supported with proactive monitoring and maintenance
  • Give your team responsive help desk and user support
  • Manage Microsoft 365, cloud, and identity/access
  • Build security, backup, and recovery into everyday operations
  • Plan ahead with vCIO guidance, budgeting, and audit-readiness

You can run it as a fully outsourced IT department or as co-managed support that extends your internal team.

Looking for something more specific? Explore managed IT services in Boston, IT support in Boston, Cambridge IT support, or Waltham IT support. For focused programs, see our cybersecurity services and backup and disaster recovery, or biotech and life-sciences IT support.

Discover Our Services

Core Managed IT Services

Our team helps regulated and growing businesses run reliable, secure technology with a right-sized support model — so your people can focus on their work while we help keep IT supported and accountable.

Proactive Monitoring & Maintenance

System health checks

Threat detection

Patch & update automation

Managed Cybersecurity

Endpoint & network protection

Email & phishing defense

Staff security awareness training

Cloud Services & Virtualization

AWS, Azure, Google Cloud support

Microsoft 365 & Google Workspace

Secure file sharing and access control

IT Help Desk

On-demand support from experienced technicians

Responsive support with clear escalation paths

U.S.-based, friendly, business-literate staff

vCIO & IT Consulting

Budget forecasting

Audit readiness

Compliance planning and documentation

Why Businesses Choose Cloud Cat

Security-First Infrastructure

We build security into every layer of your IT — firewalls, EDR/MDR, MFA, and access controls — with compliance-aligned controls that support HIPAA, SOC 2, and PCI-DSS reviews, plus proactive monitoring to help reduce exposure.

Responsive Help Desk Support

Human, U.S.-based support with clear escalation paths. Whether your team is remote, hybrid, or in-office, we help troubleshoot, patch, and protect your systems with responsive support coverage.

Backup & Disaster Recovery

Automated, encrypted, and redundant backups with recovery planning, so your team can recover from downtime events such as hardware failure, ransomware, or a natural disaster.

Strategic IT Roadmaps


Our vCIO (Virtual CIO) service builds long-term plans for infrastructure growth, digital transformation, compliance, and ROI alignment. We speak both tech and business.

Reach Your Goals

What Makes Us Different?

Cybersecurity and threat detection icon

Security-first by design

Email security and protection icon

Familiar with HIPAA, SOC 2, GLBA, PCI-DSS, and CFR Part 11 expectations

Managed IT services and proactive monitoring icon

Plain-English support—we don't overwhelm you with tech speak

Data backup and security icon

Tailored solutions—no one-size-fits-all packages

Local Nashua, New Hampshire presence with on-site support available

Trusted Managed IT Support for Regulated Teams

Cloud Cat supports organizations that need responsive IT support, security-first operations, practical documentation, and reliable technology planning — without building a large internal IT department.

15+ Years

Supporting business technology environments

125+ Projects

Delivered across regulated and growing teams

99%+ Satisfaction

Client satisfaction rating

Regulated & Research

Experience supporting regulated and research-driven teams

Book a Free IT Assessment

Get a Free Managed IT Assessment

In a free managed IT assessment, we’ll review your current IT support model and where a managed or co-managed program could help. We’ll look at:

  • Your current IT support and escalation gaps
  • Microsoft 365 and cloud management gaps
  • Cybersecurity and backup readiness
  • Compliance-alignment for frameworks like HIPAA, SOC 2, and PCI-DSS
  • Whether co-managed or fully outsourced IT fits your team

After you submit the form, a Cloud Cat specialist will review your request and reach out to schedule a no-pressure assessment.

Questions

Have more questions?

What are managed IT services?

Managed IT services give you ongoing management of your IT infrastructure, day-to-day support, security, and strategy under one relationship — instead of one-off, break/fix help. It can be delivered as a fully outsourced IT department or as co-managed support that extends your internal team.

Do you offer co-managed IT?

Yes. We work either as your fully outsourced IT team or alongside your internal staff in a co-managed model — handling help desk, monitoring, Microsoft 365, security, and projects so your team can focus on higher-value work.

Do you support Nashua and New Hampshire businesses?

Yes. We are based in Nashua, New Hampshire and support organizations across New Hampshire and New England, with remote support and on-site visits available based on your needs.

Can you support HIPAA, SOC 2, CFR Part 11, PCI-DSS, or GLBA requirements?

We help organizations build compliance-aligned IT controls, documentation, security workflows, and vendor-review readiness for frameworks such as HIPAA, SOC 2, CFR Part 11, PCI-DSS, and GLBA. We do not replace your legal, compliance, or audit advisors, but we help make the technical side easier to manage.

What is included in a managed IT assessment?

A free managed IT assessment reviews your current support model, Microsoft 365 and cloud setup, cybersecurity and backup readiness, support and escalation gaps, and whether co-managed or fully outsourced IT is the better fit — then we recommend practical next steps.

How is managed IT different from break/fix IT support?

Break/fix support reacts after something breaks. Managed IT is proactive: ongoing monitoring, maintenance, security, and planning designed to prevent issues, support compliance, and keep your technology running predictably.