Welcome to Cloud Cat Services LLC
Welcome to Cloud Cat Services LLC
24/7 local IT support for biotech, healthcare, and regulated businesses in Cambridge, MA.
Cloud Cat Services is your local partner for managed IT in Cambridge — secure, compliant, and responsive support for Kendall Square biotech, research teams near MIT, and nonprofits around Harvard Square.
15+ years of experience, 125+ projects delivered, and a 99%+ client satisfaction rating — trusted for managed IT, cybersecurity, vCIO strategy, and onsite support.
📍 Serving Kendall Square, MIT, Central Square, Harvard Square, and Greater Cambridge.
We’re not just your IT vendor—we’re your growth partner, compliance expert, and first responder when IT issues strike.
Offload your IT headaches and get time back for research, innovation, and mission delivery. Cloud Cat delivers managed IT services built for Cambridge’s most demanding, regulated industries.
Core services include:
Fully managed or co-managed. We run your day-to-day IT or work alongside your internal team — enterprise-grade outsourced IT support without the cost of a full in-house department.
Built for regulated, research-driven teams. From biotech and life sciences IT support and Kendall Square IT support to professional firms across the city, we align IT with compliance and cyber-insurance readiness so audits, renewals, and vendor reviews are easier to pass.
Our U.S.-based support team is ready around the clock to resolve any IT issue—fast.
Benefits:
Under 15-minute average response time
Live phone, email, and remote support
MIT-friendly remote access tools
Whether your team works late in the lab or remotely across time zones, we’ve got you covered.
Some challenges require boots on the ground. Our local engineers in Cambridge are available for in-person service across:
Kendall Square, Harvard Square, Inman Square
Innovation labs, accelerators, and university-affiliated offices
Common Onsite Support:
Device setup & break/fix
Network cabling & optimization
Emergency recovery support
Secure wireless infrastructure
Many IT issues can be resolved within minutes via secure remote access. From VPN troubleshooting to software installations, we resolve problems before they interrupt your day.
We handle:
Office 365 & Google Workspace setups
Network slowdowns or outages
Remote device monitoring
Firewall & endpoint adjustments
Cybersecurity, compliance, and cyber-insurance readiness for regulated Cambridge teams
Cambridge businesses in regulated industries can’t treat security and compliance as afterthoughts. We help biotech, life-sciences, healthcare, financial, and nonprofit teams protect data, satisfy auditors, and stay ready for cyber-insurance renewals.
What we handle:
Enterprise-grade threat detection and response from our Cambridge Security Operations Center.
Walk into audits prepared — HIPAA, SOC 2, CFR Part 11, PCI-DSS & GLBA.
Strategic vCIO guidance that aligns technology to your next big leap.
Bounce back fast from ransomware, user error, or hardware failure — downtime isn’t an option.
“Easily one of the BEST choices I’ve made was hiring Cloud Cat Services”
CEO, FTC Ent.
“Over the past year I have worked extensively with Josh and his team. Cloud Cat has been and continues to be our outsourced IT provider in a turn key soup to nuts arrangement doing everything from purchasing lap tops to running our IT risk management. Cloud Cat has exceed our expectations on every count! As a small biotech located in Boston this is just the type of service and responsiveness that we need and with Cloud Cat we can depend on.”
CFO, NeuroBo Pharmaceuticals
“Josh and his team helped my company with our IT support needs and were quick to respond with a solution.”
Get a free Cambridge IT assessment. We’ll review your security posture, backup readiness, Microsoft 365 setup, and support gaps — then recommend practical next steps. No pressure, no obligation.
In your free assessment, we’ll review:
What happens next: share a few details below and a Cambridge IT specialist reaches out within one business day to schedule your review.
Why Cambridge businesses choose Cloud Cat:
Request a Biotech IT & Compliance Readiness Review
Need urgent IT help? Call (857) 776-1969
Send us an email for inquiries.
Sales@Cloudcatservices.com
Give us a call for inquiries.
Call us at (857) 776-1969
Come visit us at our office.
1 Chestnut St. Suite 201
Nashua, NH 03060
We specialize in biotech, healthcare, finance, education, and nonprofit organizations across the Cambridge innovation ecosystem.
Yes! We have field engineers based in the area. Onsite visits are available with fast dispatch across Cambridge and surrounding neighborhoods.
Absolutely. We support HIPAA, SOC 2, CFR Part 11, PCI-DSS, and GLBA standards and help you stay audit-ready year-round.
Most tickets are addressed within 15–30 minutes. Onsite visits within 2–4 hours depending on urgency and location.
Discover our Managed IT Services
Cloud Cat supports Cambridge organizations across Kendall Square, Harvard Square, Central Square, East Cambridge, and nearby Greater Boston business districts.
