Welcome to Cloud Cat Services LLC
24/7 Local IT Solutions for Biotech, Healthcare, and Regulated Businesses in Cambridge, MA
Welcome to Cloud Cat Services, your trusted partner for secure, compliant, and responsive IT support in Cambridge, Massachusetts. Whether you’re a biotech startup in Kendall Square, a research team at MIT, or a nonprofit near Harvard Square, we deliver proactive IT solutions built for compliance, growth, and operational uptime.
With over 15 years of experience, 125+ projects completed, and a 99%+ client satisfaction rating, our Cambridge-based clients rely on us for full-stack IT management, cybersecurity, vCIO consulting, and local onsite support.
📍 Proudly Serving Kendall Square, MIT, Central Square, Harvard Square, and Greater Cambridge.
✅ Regulatory-Ready, Security-First Infrastructure
🔐 Experts in HIPAA, SOC 2, CFR Part 11, PCI-DSS & GLBA
🕒 24/7/365 Live Help Desk – Always U.S.-Based
📍 Onsite IT Support Available in Cambridge & Surrounding Areas
💸 Reduce IT costs by up to 40% over in-house staffing
💬 No tech-speak—we explain everything in plain English
We’re not just your IT vendor—we’re your growth partner, compliance expert, and first responder when IT issues strike.
Offload your IT headaches and regain time to focus on research, innovation, or mission delivery. Cloud Cat provides comprehensive managed IT support tailored to Cambridge’s most demanding industries.
Core Services Includes:
Endpoint patching & software updates
Cloud environment management (AWS, Azure, Google Cloud
vCIO services for budgeting and IT strategy
Our U.S.-based support team is ready around the clock to resolve any IT issue—fast.
Benefits:
Under 15-minute average response time
Live phone, email, and remote support
MIT-friendly remote access tools
Whether your team works late in the lab or remotely across time zones, we’ve got you covered.
Some challenges require boots on the ground. Our local engineers in Cambridge are available for in-person service across:
Kendall Square, Harvard Square, Inman Square
Innovation labs, accelerators, and university-affiliated offices
Common Onsite Support:
Device setup & break/fix
Network cabling & optimization
Emergency recovery support
Secure wireless infrastructure
Many IT issues can be resolved within minutes via secure remote access. From VPN troubleshooting to software installations, we resolve problems before they interrupt your day.
We handle:
Office 365 & Google Workspace setups
Network slowdowns or outages
Remote device monitoring
Firewall & endpoint adjustments
Cybersecurity & Compliance for Cambridge Organizations
Our Boston IT support services provide a wide range of solutions to help your business grow and succeed. From network and cloud infrastructure to cybersecurity, custom software development, and Boston IT support and management, we have you covered.
“Easily one of the BEST choices I’ve made was hiring Cloud Cat Services”
CEO, FTC Ent.
“Over the past year I have worked extensively with Josh and his team. Cloud Cat has been and continues to be our outsourced IT provider in a turn key soup to nuts arrangement doing everything from purchasing lap tops to running our IT risk management. Cloud Cat has exceed our expectations on every count! As a small biotech located in Boston this is just the type of service and responsiveness that we need and with Cloud Cat we can depend on.”
CFO, NeuroBo Pharmaceuticals
“Josh and his team helped my company with our IT support needs and were quick to respond with a solution.”
Let Cloud Cat be your trusted partner in growth, security, and technical excellence. Whether you’re scaling, preparing for an audit, or tired of downtime, we’re here to help.
We’ll evaluate:
Security vulnerabilities & compliance gaps
Backup & disaster recovery readiness
ROI opportunities in your current IT infrastructure
Send us an email for inquiries.
Sales@Cloudcatservices.com
Give us a call for inquiries.
Call us at (857) 776-1969
Come visit us at our office.
1 Chestnut St. Suite 201
Nashua, NH 03060
90 Canal St. Suite 449
Boston, MA 02114
We specialize in biotech, healthcare, finance, education, and nonprofit organizations across the Cambridge innovation ecosystem.
Yes! We have field engineers based in the area. Onsite visits are available with fast dispatch across Cambridge and surrounding neighborhoods.
Absolutely. We support HIPAA, SOC 2, CFR Part 11, PCI-DSS, and GLBA standards and help you stay audit-ready year-round.
Most tickets are addressed within 15–30 minutes. Onsite visits within 2–4 hours depending on urgency and location.
Discover our Managed IT Services
Kendall Square (MIT, life sciences corridor)
Harvard Square (education, nonprofit, fintech)
Central Square (tech startups, co-working hubs)
East Cambridge (government and enterprise)
Nearby cities: Somerville, Boston, Allston, Watertown
Cloud Cat Services is a leading managed IT services provider in Boston, MA and Nashua, NH, delivering tailored IT support for biotech companies, healthcare practices, financial institutions, and non-profits. Our team brings over 15 years of experience helping organizations achieve regulatory compliance, data protection, and infrastructure efficiency with round-the-clock support and personalized service.
Whether you're preparing for a HIPAA audit, transitioning to the cloud, or recovering from a data breach, our Boston-based IT experts are ready to support your goals. Contact us today for customized managed IT solutions that secure your future.
