Welcome to Cloud Cat Services LLC

Houston IT Support

Managed IT Services Houston, TX | Cloud Cat Services

Secure, Compliant, Always-On IT Support for Biotech, Healthcare, and Regulated Industries in Houston, Texas

Looking for reliable, local IT support in Houston? Cloud Cat Services delivers 24/7 managed IT services for businesses in biotech, healthcare, financial services, and non-profit sectors. From the Texas Medical Center to Sugar Land and The Woodlands, we help Houston organizations stay secure, compliant, and operational without the cost of building an in-house IT team.

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Why Houston Companies Trust Cloud Cat Services

At Cloud Cat, we’re not just an IT vendor. We’re your growth partner, compliance expert, and 24/7 technical first responder.

  • Local Houston presence + U.S.-based help desk
    We combine local, onsite support with real humans on our always-on help desk. No offshore call centers, no bots.

  • Expertise in regulated industries
    We specialize in HIPAA, SOC 2, CFR Part 11, PCI-DSS, GLBA ensuring you pass audits, avoid fines, and protect sensitive data.

  • Enterprise-grade security & scalability
    From small startups to multi-location enterprises, we deliver the right-sized IT solutions for your growth stage.

  • Save 40% vs. in-house IT teams
    Our clients save on overhead while gaining access to cybersecurity, compliance consulting, backups, and strategic IT leadership.

Our Managed IT Services in Houston

24/7 Proactive IT Monitoring & Support

We monitor your systems around the clock, identify problems before they impact operations, and provide fast resolutions onsite or remotely.

  • Endpoint patching & updates

  • System health checks

  • Help desk support with <15 min response times

Protect your business from ransomware, phishing, and insider threats with:

  • Managed Detection & Response (MDR)

  • Firewall & endpoint protection

  • Security awareness training

  • Zero-trust architecture

Backup & Disaster Recovery

Don’t let data loss or downtime derail your business.

  • Automated encrypted backups

  • Cloud + local storage

  • Disaster recovery planning & simulations

HIPAA & SOC 2 Compliance Consulting

From HIPAA audits to SOC 2 readiness, we help Houston healthcare and biotech firms meet compliance standards without full-time internal hires.

  • Risk assessments

  • Policy & documentation support

  • Audit prep & auditor coordination

Virtual CIO (vCIO) Services

Align your technology with business goals.

  • IT budgeting & strategy

  • Cloud migration planning

  • Vendor management

Cybersecurity & Compliance for Houston Organizations

Cybersecurity & Compliance for Houston Businesses

Our Houston IT support services provide a wide range of solutions to help your business grow and succeed. From network and cloud infrastructure to cybersecurity and IT support and management, we have you covered.

Cybersecurity Services Houston

With Houston at the heart of biotech, medtech, and fintech innovation, the stakes for data protection couldn’t be higher. Our US Based SOC (Security Operations Center) delivers enterprise-grade threat detection and response.

Included in Every Security Package:

MDR (Managed Detection & Response)

Ransomware defense

Anti-phishing, spam filters

Security awareness training for staff

Zero-trust network architecture

Compliance & Audit Readiness

We help Houston-based organizations pass audits the first time—whether you're preparing for HIPAA, SOC 2, or CFR Part 11.

We support:


HIPAA for healthcare & digital health startups

SOC 2 for biotech & SaaS firms

CFR Part 11 for life sciences

GLBA / PCI-DSS for financial institutions

Audit Prep Includes:

Policy templates & compliance documentation

Gap analysis

Risk remediation

Auditor coordination

Virtual CIO Services (vCIO) – Strategic IT Consulting

Don’t just survive IT—leverage it. Our vCIO team helps you align tech to your company’s next big leap.

vCIO Capabilities:


IT budgeting & roadmap planning

Compliance forecasting

Cloud migration strategy

Infrastructure upgrades & vendor selection

Backup & Disaster Recovery for Cambridge Businesses

Downtime in Houston's fast-growing markets is not an option. We help you bounce back from any disruption. Whether it’s ransomware, user error, or hardware failure.

Backup Services Include:


Automated encrypted backups

Cloud and local storage options

Business continuity planning

Disaster simulations & restoration testing

Managed IT Services Houston
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Let Cloud Cat be your trusted partner in growth, security, and technical excellence. Whether you're scaling, preparing for an audit, or tired of downtime, we're here to help.

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Who We Serve in Houston, TX

We specialize in serving compliance-heavy industries in Houston, including:

Biotech & Life Sciences Companies (TMC, JLABS, Houston Innovation District)

CFR Part 11 compliance

Lab system integrations (Benchling, PerkinElmer, Labguru)

Secure global research collaboration

Healthcare Providers & Clinics

HIPAA-compliant EHR support (Epic, eClinicalWorks, Athenahealth)

Telehealth system security

Provider help desk services

Financial Institutions & Fintech Startups

SOC 2, PCI-DSS, GLBA compliance

Encrypted communications & secure cloud environments

Threat detection & real-time monitoring

Non-Profit Organizations

Affordable IT support

Donor & grant compliance

Volunteer and staff data security

What Houston Clients Are Saying

Our customers love us
5/5

“Cloud Cat Services helped us scale our biotech startup while navigating SOC 2 compliance. They worked hand-in-hand with our auditors and kept our lab systems running 24/7 without a hitch.”

Director of IT

Houston Biotech Startup

5/5

“As a multi-site healthcare practice, we rely on Cloud Cat for HIPAA compliance, EHR support, and 24/7 help desk services. They’re proactive, responsive, and make sure we can focus on patient care.”

Practice Manager

Houston Clinic

5/5

“Josh and his team helped my company with our IT support needs and were quick to respond with a solution.”

Jasper

Innovate

Get Your Free Houston IT Risk Assessment Today

Wondering if your current IT setup can handle compliance, security, or growth? Book a free, no-obligation IT assessment and receive a tailored risk report in 72 hours.

✅ Security vulnerabilities & compliance gaps
✅ Backup & disaster recovery readiness
✅ Cost-saving & ROI improvement opportunities

👉 Call us at (857) 776-1969
👉 Email sales@cloudcatservices.com

Email Us

Send us an email for inquiries.

Sales@Cloudcatservices.com

Call Us

Give us a call for inquiries.

Call us at (857) 776-1969

Visit Us

Come visit us at our office.

1 Chestnut St. Suite 201
Nashua, NH 03060

Frequently Asked Questions – Cambridge IT Support

What industries do you serve in Houston, Texas?

We specialize in providing managed IT services for biotech & life sciences companies, healthcare providers, financial institutions, and non-profit organizations in the Houston area, including the Texas Medical Center, Sugar Land, and The Woodlands.

Do you provide onsite IT support in Houston?

Yes! We have local engineers available for onsite IT support in Houston and surrounding areas. Whether you’re in Kendall Square, Downtown, TMC, or Sugar Land, we offer device setup, network troubleshooting, hardware fixes, and in-person IT support when remote help isn’t enough.

Are your services compliant with HIPAA, SOC 2, or CFR Part 11?

Absolutely. We specialize in HIPAA, SOC 2, CFR Part 11, GLBA, and PCI-DSS compliance. We help Houston biotech, healthcare, and finance clients prepare for audits, implement required controls, and document processes to meet regulatory standards.

How fast is your help desk response time?

Our U.S.-based help desk operates 24/7/365, with an average response time of under 15 minutes. Whether you’re facing an EHR issue at midnight or a ransomware alert on the weekend, we’re here to help — fast.

What’s included in your managed IT services package?

Our Houston managed IT services cover:

  • 24/7 system & network monitoring

  • Managed cybersecurity (MDR, firewall, endpoint protection)

  • Help desk & onsite support

  • Backup & disaster recovery

  • Cloud management (AWS, Azure, Google Cloud)

  • vCIO consulting for IT strategy & budgeting

How can you help a growing biotech startup or clinic in Houston?

We help scaling organizations prepare IT infrastructure for growth, including funding rounds, clinical trials, multi-location expansion, or increased patient volume. We provide the systems, documentation, and compliance readiness that investors, partners, and regulators expect.

How much can we save vs. hiring an in-house IT team?

On average, our Houston clients save up to 40% compared to building an internal IT department, while gaining enterprise-level cybersecurity, compliance expertise, and 24/7 support.

Do you work with Houston-based startups and innovation hubs?

Yes! We love working with startups and innovation labs at the Texas Medical Center, JLABS, TMC Innovation, and across Houston’s biotech and medtech ecosystem. We tailor IT services to meet the fast-moving needs of early-stage and growth-stage companies.

How do I get a free IT assessment in Houston?

Simply call us at (857) 776-1969, email sales@cloudcatservices.com, or fill out our online form. We’ll assess your current IT risks, compliance gaps, security posture, and ROI improvement opportunities — and deliver a tailored report within 72 hours.

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