Welcome to Cloud Cat Services LLC

Seaport District IT Support & Managed Services

Welcome to Cloud Cat Services — Seaport’s Elite IT Support for Regulated Industries

Boston’s Seaport District is one of the most innovative and fastest-growing business hubs in the country. Home to cutting-edge biotech firms, financial institutions, healthcare startups, and digital enterprises, the Seaport demands IT infrastructure that’s not just fast but secure, compliant, and built to scale.

At Cloud Cat Services, we specialize in delivering compliance-driven, always-on IT support tailored to businesses like yours. Whether you’re a Series A biotech navigating FDA audits, a fintech firm securing sensitive financial data, or a healthcare provider embracing hybrid telehealth, we help you thrive with technology that works.

📍 Located just minutes from our Boston office, we serve the entire Seaport District with local, boots-on-the-ground IT support backed by enterprise-grade cybersecurity.

Why Seaport Businesses Trust Cloud Cat Services

Compliance-Ready IT for Regulated Industries
True 24/7 Help Desk & SOC Monitoring
Expertise in HIPAA, SOC 2, PCI-DSS, CFR Part 11
U.S.-Based Support with Local Engineers
Onsite & Remote IT Support Throughout Seaport
Save 30–40% Compared to In-House IT
No Geek Speak. Just Business-Savvy Support

IT Services We Offer in the Seaport District

Onsite IT Support – Right in the Seaport

Not every problem can be solved remotely. That’s why we deploy experienced local engineers for hands-on support throughout the Seaport District.

We handle:

  • Network installation & cabling

  • New office buildouts & relocations

  • Server setups & maintenance

  • Emergency troubleshooting and repairs

24/7 Help Desk Support

Our U.S.-based help desk operates 24/7/365 with real human technicians. Get live support for everything from password resets to urgent network issues.

Support Channels:

  • Phone, email, live chat, or remote session

  • Tiered support with escalation protocols

  • All handled internally—no outsourcing

Managed IT Services Seaport District

Outsource your IT department to a dedicated team that understands security, compliance, and scaling. We handle your full technology stack so your internal team can focus on innovation.

Features:

  • 24/7 proactive monitoring of systems and endpoints

  • Help desk support with sub-15-minute response times

  • Patch management and vendor coordination

  • IT budgeting, planning, and strategy (vCIO)

  • Microsoft 365 and Google Workspace administration

Cybersecurity & Compliance for Seaport Organizations

Cybersecurity & Compliance Services for Seaport Businesses

Our Seaport IT support services provide a wide range of solutions to help your business grow and succeed. From network and cloud infrastructure to cybersecurity, custom software development, and Seaport IT support and management, we have you covered.

Cybersecurity Services Seaport

We don’t just keep your IT running. We keep it secure. From managed detection and response to policy creation and staff training, we harden your infrastructure end-to-end.

Cybersecurity Highlights:

MDR with 24/7 SOC response

Advanced threat detection & response

Spam filtering and email security

Security awareness training for teams

Zero-trust architecture & access control

Compliance & Audit Readiness

We help Seaport-based organizations pass audits the first time—whether you're preparing for HIPAA, SOC 2, or CFR Part 11.

We support:


HIPAA for healthcare & digital health startups

SOC 2 for biotech & SaaS firms

CFR Part 11 for life sciences

GLBA / PCI-DSS for financial institutions

Audit Prep Includes:

Policy templates & compliance documentation

Gap analysis

Risk remediation

Auditor coordination

Virtual CIO Services (vCIO) – Strategic IT Consulting

Don’t just survive IT—leverage it. Our vCIO team helps you align tech to your company’s next big leap.

vCIO Capabilities:


IT budgeting & roadmap planning

Compliance forecasting

Cloud migration strategy

Infrastructure upgrades & vendor selection

Backup & Disaster Recovery for Seaport

Downtime in the Seaport means lost revenue and lost trust. Our backup and DR services are designed for speed, reliability, and compliance.

Included with every plan:

Daily encrypted backups (local + cloud)

Business continuity planning

Fast ransomware recovery

DR testing and documentation

Managed IT Services Seaport Statistics

Let Cloud Cat be your trusted partner in growth, security, and technical excellence. Whether you're scaling, preparing for an audit, or tired of downtime, we're here to help. Stay up to date and secure with the latest cyber trends.

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Seaport IT Support for Regulated Industries

We specialize in serving compliance-heavy industries in Seaport, including:

Biotech IT Support – CFR Part 11 & FDA Readiness

Many of our Seaport clients are biotech or life science companies. We help you pass audits, protect your IP, and ensure lab systems run with zero downtime.

We support:

HIPAA and Part 11 compliant infrastructure

Secure ELN/LIMS deployments

Data integrity validation for FDA readiness

Global collaboration support

Security audits & documentation

Healthcare IT Support – HIPAA-Compliant & Reliable

Whether you’re running a multi-site clinic or launching a digital health platform, we keep your EHR systems fast, secure, and always accessible.

Services include:

HIPAA-compliant cloud migration

Encrypted telehealth platforms

24/7 remote and onsite user support

Email and endpoint protection

Cyber insurance readiness

Financial Services IT – SOC 2 & PCI-DSS Support

For VC firms, credit unions, and fintech startups in the Seaport, data security and audit readiness are non-negotiable. We ensure your stack is airtight.

What we deliver:

SOC 2 implementation and readiness support

PCI-DSS scanning, reporting, and mitigation

Identity and access management (IAM)

Email encryption and mobile device security

Cyber threat monitoring and DR planning

Non-Profits

Affordable IT plans for Seaport Businesses

Grant and donor compliance

Volunteer data security

Tech built for mission impact

What our Seaport Clients say

Our customers love us
5/5

“Easily one of the BEST choices I’ve made was hiring Cloud Cat Services”

Andres Menzies

CEO, FTC Ent.

5/5

“Over the past year I have worked extensively with Josh and his team. Cloud Cat has been and continues to be our outsourced IT provider in a turn key soup to nuts arrangement doing everything from purchasing lap tops to running our IT risk management. Cloud Cat has exceed our expectations on every count! As a small biotech located in Boston this is just the type of service and responsiveness that we need and with Cloud Cat we can depend on.”

Marshall Woodworth

CFO, NeuroBo Pharmaceuticals

5/5

“Josh and his team helped my company with our IT support needs and were quick to respond with a solution.”

Jasper

Innovate

Free IT Assessment for Seaport Businesses

Don’t wait for a breach or audit failure to find out your IT isn’t secure. Cloud Cat offers a free, no-obligation IT audit for Seaport-based businesses.

You’ll get:

✅ Risk assessment of your current environment
✅ Compliance readiness snapshot (HIPAA, SOC 2, etc.)
✅ Tailored recommendations for improvement
✅ Clarity on how to scale securely

📞 Call us at (857) 776-1969 or 📧 email sales@cloudcatservices.com to schedule your assessment.

Email Us

Send us an email for inquiries.

Sales@Cloudcatservices.com

Call Us

Give us a call for inquiries.

Call us at (857) 776-1969

Visit Us

Come visit us at our office.

1 Chestnut St. Suite 201
Nashua, NH 03060

Frequently Asked Questions – Seaport Boston IT Support

Do you offer onsite support in the Seaport District?

Yes. We dispatch local engineers for network installs, server repairs, and emergency issues throughout Seaport.

Are you experienced with biotech compliance (e.g., CFR Part 11)?

Absolutely. Biotech is one of our core verticals. We support secure ELN/LIMS platforms and help clients prepare for FDA audits.

What industries do you specialize in?

We work primarily with biotech, healthcare, finance, legal, and nonprofit organizations—especially those with complex compliance needs.

What’s your average response time?

Our average first response time is under 15 minutes. For urgent cases, even faster.

 

Is your help desk truly 24/7?

Yes. Our support is available every day, including nights, weekends, and holidays. Always U.S.-based.

 

What’s included in your free audit?

We assess your current IT setup, identify security/compliance gaps, and provide a written report with tailored next steps.

Discover our Managed IT Services

Who We Serve in the Seaport District

  • Our local presence in the Seaport means we know the needs—and the risks—your business faces. We specialize in supporting:

    • Biotech & Life Sciences Firms (Series A–C, pre-IPO)

    • Healthcare Providers & Clinics

    • Private Equity & Financial Services

    • Legal, Compliance, and Regulatory Firms

    • Mission-Driven Nonprofits & Foundations

    • Venture-backed Startups

Managed IT Services Boston, MA

Boston

IT Support
Kendall Square

Kendall Square

Managed IT Services Cambridge, MA

Cambridge

IT Support
Waltham, MA

Waltham, MA

Managed IT Services Back Bay

Back Bay

IT Support
Newton, MA

Newton

Managed IT Services Somerville, MA

Somerville, MA

IT Support
Roxbury, MA

Roxbury, MA

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