Welcome to Cloud Cat Services LLC
Welcome to Cloud Cat Services — your trusted local partner for secure, compliant, and scalable IT services in Kendall Square. From MIT-affiliated labs and biotech startups in the Whitehead Institute to clinical-stage life sciences firms and fintech disruptors across Cambridge, we design IT environments that meet strict regulatory demands while supporting rapid innovation.
With over 15 years of experience, 125+ projects completed, and a 99%+ satisfaction rating, Kendall Square innovators rely on us for 24/7 managed IT support, cybersecurity, disaster recovery, and strategic IT consulting.
📍 Serving: Kendall Square, MIT, East Cambridge, Central Square, Inman Square, and the broader Cambridge innovation corridor.
We’re not just IT support—we’re your strategic IT operations partner, embedded in the tech DNA of Kendall Square.
✅ Local Engineers, Fast Response – Our techs are based near Kendall and deploy on-demand
🔐 Biotech-Grade Security – Experts in HIPAA, SOC 2, CFR Part 11, GLBA
🕒 True 24/7 U.S. Help Desk – Get help at 3AM during a batch run? We’re here
💬 Plain-English IT Strategy – No geek-speak. Just clarity, results, and uptime
💸 40%+ Cost Savings – Slash in-house IT spend without sacrificing reliability
Let us run your IT, so you can run your business.
We handle:
Endpoint monitoring & patching
Network and server health
Cloud migration & maintenance (AWS, Azure, GCP)
Vendor & licensing management
IT budgeting & roadmap planning
Perfect for:
* Biotech and lab setups scaling from 10–200+ endpoints
* Early-stage startups growing into Series A–C
* Healthtech teams needing 24/7 uptime for providers
We’re based minutes from Kendall Square. Our U.S.-based support team offers:
Instant remote desktop troubleshooting
Emergency onsite visits (2–4 hour response)
Device setup, cabling, and hardware fixes
Lab equipment and software onboarding
Average Response Time: <15 minutes
Same-day field service coverage for Cambridge, Somerville, and Back Bay
Cybersecurity & Compliance for Kendall Square Organizations
Our Kendall Square IT support services provide a wide range of solutions to help your business grow and succeed. From network and cloud infrastructure to cybersecurity, custom software development, and Kendall Square IT support and management, we have you covered.
“Cloud Cat helped us pass our SOC 2 audit during a live lab migration—no downtime, zero audit findings. They get Kendall.”
Series A Biotech Startup
“Over the past year I have worked extensively with Josh and his team. Cloud Cat has been and continues to be our outsourced IT provider in a turn key soup to nuts arrangement doing everything from purchasing lap tops to running our IT risk management. Cloud Cat has exceed our expectations on every count! As a small biotech located in Boston this is just the type of service and responsiveness that we need and with Cloud Cat we can depend on.”
CFO, NeuroBo Pharmaceuticals
“Cloud Cat is responsive, local, and understands biotech tools like Benchling and GraphPad. Couldn’t ask for better.”
MedTech Lab Near MIT
Let Cloud Cat be your trusted partner in growth, security, and technical excellence. Whether you’re scaling, preparing for an audit, or tired of downtime, we’re here to help.
We’ll evaluate:
Security vulnerabilities & compliance gaps
Backup & disaster recovery readiness
ROI opportunities in your current IT infrastructure
Send us an email for inquiries.
Sales@Cloudcatservices.com
Give us a call for inquiries.
Call us at (857) 776-1969
Come visit us at our office.
1 Chestnut St. Suite 201
Nashua, NH 03060
90 Canal St. Suite 449
Boston, MA 02114
Yes—many of our clients are research teams, spinouts, or facilities connected to MIT, Harvard, and Mass General Brigham.
Absolutely. We’re just minutes away and deploy local engineers for urgent support in 2–4 hours.
CFR Part 11, HIPAA, SOC 2, GLBA, PCI-DSS—fully embedded into your systems and documentation.
We offer scalable pricing for pre-revenue startups, including discounted bundles for lab setups and audit-readiness.
Discover our Managed IT Services
Kendall Square is the beating heart of Boston’s innovation economy. Home to MIT, CIC, Whitehead Institute, and dozens of the world’s fastest-growing biotech and SaaS startups.
If your business touches research, innovation, compliance, or regulation, then your IT must perform at the level of your science. That’s where we come in.
We know the local incubators, the lab layouts, and the startup sprint culture—because we live it, too.
Cloud Cat Services is a leading managed IT services provider in Boston, MA and Nashua, NH, delivering tailored IT support for biotech companies, healthcare practices, financial institutions, and non-profits. Our team brings over 15 years of experience helping organizations achieve regulatory compliance, data protection, and infrastructure efficiency with round-the-clock support and personalized service.
Whether you're preparing for a HIPAA audit, transitioning to the cloud, or recovering from a data breach, our Boston-based IT experts are ready to support your goals. Contact us today for customized managed IT solutions that secure your future.
