Welcome to Cloud Cat Services LLC
Your Trusted 24/7 IT Partner in Boston, MA for Regulated Industries
Welcome to Cloud Cat Services, Boston’s leading provider of secure, compliant, and always-on IT support. Whether you’re a biotech startup in Kendall Square, a clinic in Longwood, or a fintech firm in the Seaport, we deliver proactive IT services tailored to meet the strict demands of regulated industries.
With over 15+ years of experience, 125+ successful projects, and a 99%+ customer satisfaction rate, we support Boston businesses with full-stack managed IT, vCIO consulting, cybersecurity, and local onsite assistance.
📍 Serving Downtown Boston, Cambridge, Waltham, Back Bay, and the Greater Boston Area.
✅ Security-First, Compliance-Driven IT Support
🔐 Experts in HIPAA, SOC 2, CFR Part 11, GLBA, PCI-DSS
🕒 True 24/7/365 Help Desk – Always U.S.-Based
📍 Local Engineers Available for Onsite IT Support in Boston
💸 Save up to 40% vs. in-house IT staffing
💬 Plain-English IT Consulting – No “Geek Speak”
We’re not just your IT provider—we’re your strategic partner in growth, security, and compliance.
Outsource your entire IT department to a local Boston team with deep expertise in compliance. We handle it all—monitoring, patching, vendor liaison, user support, IT strategy—so you can focus on running your business.
Includes:
24/7 network and endpoint monitoring
Server maintenance and cloud integration
Vendor and licensing management
Strategic roadmap planning with vCIOs
Our U.S.-based help desk is live and staffed 24/7/365—yes, even on holidays. Whether you need password resets at 2am or urgent application troubleshooting, we’ve got you covered.
Benefits:
Average first-response time: under 15 minutes
Friendly, business-literate technicians
Available via phone, email, or remote session
Some problems need a personal touch. That’s why we dispatch local engineers for hands-on assistance throughout Boston.
We Serve:
Cambridge, Somerville, Seaport, Back Bay
Waltham, Newton, Longwood, Roxbury
Life science incubators & innovation labs
Services:
Network installations and cabling
Server setups and maintenance
Desktop and hardware repairs
Emergency onsite troubleshooting
Quick, secure, and efficient remote help for common IT issues—no downtime, no wait.
We resolve:
Software bugs and installations
Printer and device connections
Email issues (Outlook, Gmail, O365)
VPN and remote work support
Cybersecurity & Compliance for Boston Businesses
Our Boston IT support services provide a wide range of solutions to help your business grow and succeed. From network and cloud infrastructure to cybersecurity, custom software development, and Boston IT support and management, we have you covered.
Cloud Cat Services is dedicated to transforming how businesses handle their technology, aiming for utmost simplicity.
We provide unparalleled value by offering in-depth, hands-on knowledge and exposure to the latest technology and innovation, customized to the unique requirements and sector of each business. The only thing you need to worry about is remembering your password.
“Easily one of the BEST choices I’ve made was hiring Cloud Cat Services”
CEO, FTC Ent.
“Over the past year I have worked extensively with Josh and his team. Cloud Cat has been and continues to be our outsourced IT provider in a turn key soup to nuts arrangement doing everything from purchasing lap tops to running our IT risk management. Cloud Cat has exceed our expectations on every count! As a small biotech located in Boston this is just the type of service and responsiveness that we need and with Cloud Cat we can depend on.”
CFO, NeuroBo Pharmaceuticals
“Josh and his team helped my company with our IT support needs and were quick to respond with a solution.”
Send us an email for inquiries.
Sales@Cloudcatservices.com
Give us a call for inquiries.
Call us at (857) 776-1969
Come visit us at our office.
1 Chestnut St. Suite 201
Nashua, NH 03060
90 Canal St. Suite 449
Boston, MA 02114
We specialize in supporting businesses in regulated sectors like biotech, healthcare, finance, and nonprofits. From 10 to 500 users, we provide tailored IT support for small to midsize companies.
Yes! We have local engineers on standby for urgent onsite needs anywhere in the Boston area, including same-day service when necessary.
Absolutely. Our systems and procedures are designed from the ground up to meet HIPAA, SOC 2, CFR Part 11, GLBA, and PCI-DSS standards.
Most remote issues are addressed within 15–30 minutes. Onsite requests in Boston are usually handled within 2–4 business hours, depending on urgency.
Our pricing is customized based on business size, compliance needs, and service scope. Most clients see a 30–40% savings compared to hiring internally.
Discover our Managed IT Services
We proudly serve the Greater Boston Area including:
Cloud Cat Services is a leading managed IT services provider in Boston, MA and Nashua, NH, delivering tailored IT support for biotech companies, healthcare practices, financial institutions, and non-profits. Our team brings over 15 years of experience helping organizations achieve regulatory compliance, data protection, and infrastructure efficiency with round-the-clock support and personalized service.
Whether you're preparing for a HIPAA audit, transitioning to the cloud, or recovering from a data breach, our Boston-based IT experts are ready to support your goals. Contact us today for customized managed IT solutions that secure your future.
